Had an Accident?
Insurance Companies We Work With in Waipahu
Insurance Relationships Notice: Kuroda Autobody is an independent, family-owned collision repair facility. We participate in Direct Repair Programs (DRP) with select insurance carriers and work with other major insurance companies to help coordinate collision repair claims. You have the right to choose your repair shop, whether your insurer has a DRP relationship with us or not.
Your right to choose
Your Right to Choose Your Repair Shop in Hawaiʻi
After an auto accident, insurance companies often suggest or direct policyholders toward specific collision shops on their preferred networks. Under Hawaiʻi insurance regulations, you have the absolute legal right to choose whichever auto body shop you trust to repair your vehicle, regardless of who is paying for the claim.
You are never required to use an insurance company's recommended facility, and you do not need to collect multiple estimates before bringing your car to Kuroda Autobody.
Insurance assistance
How We Coordinate With Your Insurance Provider
Managing an insurance claim after a collision can be stressful. Our team acts as your advocate throughout the entire repair process, ensuring your vehicle is restored according to strict manufacturer specifications and that the repair plan reflects what your vehicle requires. Our insurance assistance includes:
Claim Processing Support
We help initiate and coordinate communication with your insurance adjuster, ensuring your claim number and details are properly logged.
Accurate Estimate Submissions
We prepare comprehensive repair scopes that account for all hidden damage, required structural checks, and OEM-mandated procedures.
Supplement Management
If additional damage or required factory procedures are uncovered during disassembly, we submit direct documentation to your insurer to secure approval.
Deductible Guidance
We help clarify your policy's deductible amount. Your deductible is paid directly to the shop upon completion of your repairs. What your policy covers beyond that is confirmed by your insurer.
Insurance providers
Major Insurance Providers We Work With
Kuroda Autobody works directly with major auto insurance carriers operating in Hawaiʻi to process your claim and execute proper repairs. Depending on the provider, we participate in direct repair programs or work independently while protecting your right to choose. Select your insurance provider below to learn what to expect during your claim:
Direct Repair Program (DRP) Partners
We participate in Direct Repair Programs with the following insurance companies:
State Farm
Coordinating estimates, supplements, and deductibles for State Farm claims.
Allstate
Processing Allstate claims with transparent communication throughout the repair process.
Liberty Mutual
Managing repair estimates and claim documentation for Liberty Mutual policyholders.
Island Insurance
Collaborating with Island Insurance to coordinate collision repair claims.
First Insurance
Working with First Insurance Company of Hawaii on repair estimates and approvals.
Non-DRP Insurance Providers
We regularly process claims for policyholders insured by these companies. Under Hawaii state regulations, you retain the legal right to select Kuroda Autobody regardless of network prompts or recommendations:
GEICO
Navigating your GEICO claim and exercising your right to independent shop choice at our Waipahu facility.
Progressive
Managing your Progressive claim documentation and manufacturer-specified repair procedures.
USAA
Assisting military members and families with USAA claim coordination and quality auto body restoration.
National Interstate
Coordinating collision repair estimates and claim documentation for National Interstate policyholders.
AAA
Assisting AAA policyholders with clear claim coordination and expert repairs.
Insurance claims FAQ
Frequently Asked Questions About Insurance Claims
Do I have to use the repair shop my insurance recommends?
No. Your insurer may recommend a shop or give you a list, but the choice of repair facility is yours.
Do I need to get three estimates before my car is repaired?
No. You only need to bring your vehicle to your chosen shop. We handle the estimate coordination and insurance adjustments directly.
What happens if my insurance estimate is lower than the actual repair cost?
Insurance initial estimates are often written from exterior photos before teardown and do not account for hidden damage or strict OEM repair procedures. We submit direct supplements to your insurer to cover all necessary repairs.
Experience Expert Craftsmanship
Get expert guidance and reliable collision repair from a family-owned shop rooted in Hawaiʻi since 1938.
